Hi, I’m Channing
As a product designer with a background in sales and business, I understand the goals of both users and stakeholders which allows me to facilitate win-win solutions.
I am guided by asking what problems need to be solved and being humble and adaptable in my solutions.
CORE SKILLS
Active Listening
With over 10,000 hours of practicing and teaching active listening, I bring a curiosity to my work which allows for new ideas and insights. This translates to strong research and testing skills because my curiosity leads to understanding the deep goals and frustrations of users.
Entrepreneurial Spirit
I have executed pilot projects, co-founded a company, ran two pop-up shops, and worked as an intrapreneur within a company. I approach my work with responsibility and take an ownership mentality. This leads to building projects with scrappiness and care, creativity and courage. I devote myself to making excellent work.
Find Win-Win Solutions
On any project where stakeholder and user goals seem to conflict, I find win-win solutions because I stay flexible and adaptable, unattached to the outcome. I thrive in areas of uncertainty, able to iterate and adjust when necessary.
Facilitate & Translate
I have the ability to speak and understand multiple “languages” in a business setting - from sales, design, and operations, to leadership and support teams, I am at ease understanding the needs of diverse teams and communicating across party lines to move forward in a way that builds cohesion.
MY WORK
PRODUCT DESIGN | BRANDING | END-TO-END MOBILE
Designing for trust to increase user engagement
Worked within client constraints against traditional design systems, to create an app users trust to give them a unique and stress free travel experience.
UX STRATEGY | BRANDING | RESPONSIVE WEB
Increasing conversions and user retention
Designed a new responsive website allowing users to discover and feel comfortable booking a new service.
UX RESEARCH | BEHAVIOR CHANGE | FEATURE ADD
Making the sustainable choice the easiest choice
A new feature on Google Maps that allows the user to view a sustainability score while searching for their next restaurant.
REBRAND | UI DESIGN | RESPONSIVE WEB
Designing for transparency to increase brand loyalty
The current health insurance structure is not designed for freelancers. I rebranded and designed a responsive website that creates transparency and flexibility for freelancers.
Listen to the people.
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"It’s rare you come across standout talent like Channing, she really is the whole package! I had the pleasure of working with her for 3 years, collaborating on several project teams, including tradeshow admin & custom design collaboration. I was impressed by Channing’s rare mix of productivity, soft skills and ambition; she was known for setting the bar high for the rest of the team & explained why everyone loved working with her. She has leadership skills, is a self-starter & had a way of “infecting” the rest of the team with her energizing personality. I believe she was critical in the growth of All Across Africa. As a team member or a leader, she earns my highest recommendation."
- Gisal Mendoza, Product Designer
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"Channing was a stellar teammate & relationship driver. She built value & relationships for All Across Africa, helping launch our first sales department and significantly grow our customer base. Our customers LOVE Channing and still talk about her! Channing built trust and exuded positivity in the office with our team and external partners. She has a talent for teaching others. She delivers on her promise and above. Myself and other coworkers found it a joy to get to work with her. I've never had a team member create such a smooth transition during her exit, she thoughtfully and selflessly helped equip the organization for success. Channing's work ethic and desire for good in the world are unmatched."
- Alicia Wallace, COO
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"Channing and I worked together on a project in Kenya, for a client transforming waste management services in Nairobi. She co-led the training and coached the team and manager through a challenging transformation of approach, mindset, and best practices. The client often asks for a 'Channing-level' consultant for a future engagement; she became a guide-post to the caliber needed to move the needle. Her ability to think on her feet and adjust the direction in a moment is something difficult to teach, marry that with her sales and leadership capability, and she's in my core few of rockstars that I want to work with again very soon!"
- Chad Spain, Senior Consultant